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Syllogistics staffs the Help Desk from 9am - 5pm (Monday through Friday) for PC and software support. If your situation is an emergency and you are calling outside of our business hours, or on a holiday, please follow the recorded instructions to reach the on-call engineer. The Syllogistics Remote Help Desk is the easy and secure way to get your problems fixed FAST. Whenever an issue occurs, contact the Help Desk at 877-770-9134 and a technician can log-on remotely through your high-speed internet connection to view your computer. Technicians will stay on the line with you to keep you abreast of every step in the process as they fix the problem. You can follow along right from your own desk, with no shoulders to look over, and watch everything the technician does. Organizations with five or more desktop PCs should consider purchasing a Syllogistics Maintenance Agreement. You'll save money on Help Desk hourly rates, keep your desktops up to date with the latest security patches and feature enhancements, and our remote monitoring will help keep problems from becoming a crisis. For more information on Syllogistics Maintenance Agreements, click here. Frequently Asked Questions: What can you help me with, and how much does it cost? What are the system requirements? How do I get remote help through the internet? Are the remote services through an internet connection secure? Do you guarantee your service? Do you offer standard services? Have a question not answered here? Click here to ask! |
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